Our Culture

A resident and employee enjoying each other's company.

As a member of the North Shore Healthcare family, our dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Whitewater Health Services goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

Our Values

Trust

We strive to instill confidence through listening, responding and delivering on commitments made.

Engagement

We provide and encourage ongoing opportunities to play an active role in care delivered.

Respect

We consider our residents to be part of our family.

Passion

We deliver our services with desire and compassion.

Competence

We continually offer training and education to our team to strengthen their ability to provide quality care to our residents.

Leadership Team

Director of Social Services–Linda Landry

“I enjoy working with the elderly population because I enjoy reminiscing with them about their lives. I find their stories and histories to be fascinating.”

Director of Rehabilitation–Shannon Amundson

“My passion for geriatric care lies in providing for those who have done so much to shape our world. Farmers and veterans who have given their lives to ensure we have food and freedom. It is truly rewarding to be able to give back and see them succeed and live their best life.”

Business Office Manager–Ashley Ostern

“I like working with the elderly population and meeting their family members.  I like being able to assist with questions regarding insurances since insurance can be so complex.”

Executive Director–Tom Stevens

“It gives me great pride knowing that those under our watch are safe, and their families have comfort knowing their loved one is cared for.  We serve a population that has given so much to us and provided us with many opportunities, and they are deserving of great care in return.”

Director of Nursing–Therese Schaffner

“My passion lies in providing evidence-based, compassionate care. It is an honor to be with the elderly providing end-of-life care. With that, comes an obligation to ensure my patients feel valued, respected and have a purposeful existence while in my care. Achieving this is my reward for choosing to remain in the skilled nursing setting.”

Our Story

Whitewater Health Services is a trusted, leading provider of long-term skilled nursing care and short-term rehabilitation in located St. Charles, Minnesota. We are proud to be the only skilled nursing facility in St. Charles, which allows us the ability to keep our residents in their community. Additionally, we are the only Veteran Affairs contracted facility in Winona County. We have a close partnership with Olmsted providers and our medical director is an Olmsted physician. We are proud to be active in the community and a member of the St. Charles Chamber of Commerce.

Successes

Whitewater is passionate about providing superior care and our staff works diligently to be the right choice for families looking for long term and rehabilitation services. In a recent customer satisfaction survey, we are proud to report that 100% of our residents indicated that their overall stay was good or excellent and they would choose Whitewater Health Services again if the need arose.